FAQ

Payment

What payment options do I have?

We only accept PayPal. You can also use credit card through PayPal.

Shipping

Do you ship overseas?

Yes, we provide international shipping. Shipping charges will be applied and assessed at the time of purchase. We run discounts and promotions all year, so keep a lookout for special deals.

What shipping carriers do you use?

We will use USPS/ 4PX or SF Express to ship your parcel.

Where’s my stuff?

If your item was recorded as delivered but you have yet to receive it, it might still be at your carrier’s local delivery location in your region. Please bear in mind that your order may be delivered while you are not there at the delivery driver’s discretion. We are not responsible for products that are lost or stolen until the courier has certified delivery.

Products

Can I return my product?

We strive hard to make sure our customers love our items, but if you need to return something, we’ll be happy to help. You can request a return by emailing [email protected] with the confirmation number.

Can I get my product personalized?

All of our goods are handcrafted. It is determined by the artist and the product. Look for customization choices on the product page, where all possibilities are detailed.